Privacy Policy – MascotaRed
Last updated: March 25, 2026
1. Data Controller
The data controller responsible for processing personal data is:
Dealers League S.L. (trading as MascotaRed)
Tax ID (CIF): B01962315
Address: Calle El Robledal, 17, 40197 San Cristóbal de Segovia, Segovia, Spain
Contact email: info@mascotared.com
2. Personal Data We Collect
MascotaRed may collect the following categories of personal data:
- Account data: email address, username
- Profile data: pet information, preferences, images
- User-generated content: messages, reviews, requests
- Technical data: IP address, device type, operating system, usage logs
- Location data (optional): only if explicitly authorized by the user
3. Purpose of Data Processing
We process personal data to:
- Create and manage user accounts
- Enable connections between pet owners, caregivers, and businesses
- Allow communication between users
- Improve platform functionality and user experience
- Ensure platform security and prevent fraud or misuse
- Comply with legal obligations
4. Legal Basis for Processing
Data processing is based on:
- Performance of a contract: use of the MascotaRed platform
- User consent: for optional data such as location or communications
- Legitimate interest: service improvement, security, and fraud prevention
5. Data Retention
Personal data will be retained:
- While the user maintains an active account
- As necessary to comply with legal obligations
- For up to 5 years for security and fraud prevention purposes
After account deletion, data may be retained in a blocked form for legally required periods.
6. Data Sharing
MascotaRed does not sell personal data.
We may share data with:
- Technology providers (hosting, infrastructure, cloud services)
- Service providers necessary for platform operation
- Public authorities when legally required
All providers act as data processors and comply with applicable data protection regulations.
7. International Data Transfers
If we use providers located outside the European Economic Area (EEA), we ensure:
- The use of Standard Contractual Clauses (SCCs)
- Appropriate safeguards in accordance with GDPR
8. User Rights
Users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Request restriction of processing
- Request data portability
- Object to processing
To exercise these rights, contact:
📧 info@mascotared.com
Users also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
9. Data Security
MascotaRed implements appropriate technical and organizational measures, including:
- Encrypted communications (HTTPS)
- Access control and authentication
- Security monitoring
- Protection against unauthorized access
10. Platform Role
MascotaRed is a digital platform that connects users.
We do not participate in or assume responsibility for agreements between users.
11. Children’s Data
The platform is not intended for individuals under 18 years of age.
MascotaRed does not knowingly collect data from minors.
12. Changes to This Policy
MascotaRed may update this Privacy Policy at any time.
Users will be informed of significant changes.
13. Contact
For any questions regarding this policy: